You are here: Home / Resources / FAQ

  • Are you a trade company or a manufacturer

    Q:Are you a trade company or a manufacturer?
    A: OEM & ODM service are available.
  • How about the After-Sales service?

      Q:How about the After-Sales service?
    A:

    Technical support
    # From the purchase date, one year free warranty, lifelong maintenance
    # Provide technical update and technical service at any time
    # Software system life - long free upgrade, to ensure the latest version of the software and perfect functions
    # Provide technical training according to customer needs
    Service support
    # Since the date of purchase, the customer has become a lifetime member of  our company and enjoys the all-day waiting service
    # Make phone calls and on-site visits to customers from time to time, communicate with customers and improve related problems in a timely manner
    # Provide door-to-door service, one - on - one designated service policy

      
  • What is your delivery date?

    What is your delivery date?
    The delivery date is about 30 days upon receipt of payment.
  • Could you please introduce the company to me?

    Q:Could you please introduce the company to me?
    A:As a high-tech enterprise, Right-TEK currently has dozens of patents for inventions and utility models, more than ten software copyrights, and a R&D team of more than 20 people. There are many sales outlets across the country to provide you with professional and considerate pre-sales and after-sales services and technologies, support. The company has a total area of more than 4,000 square meters and has more than 100 employees. It will continue to recruit talents and continue to develop and expand the company's team. The market sales volume has gradually increased, the product technology has been continuously improved, and the company's sales have continued to grow!
  • Can you introduce the scope of application of the product process?

    Q:Can you introduce the scope of application of the product process?
    A:The products are mainly used in online marking of PCB circuit boards in SMT and PCB industries, cutting of FPC soft boards and automatic marking in other industries.
  • What are the company's current main products?

    Q:What are the company's current main products?
    A:Marking machine, cutting machine,Printing machine, Full Automatic Loader/Unloader machine, cleaning machine, capping machine, and various aging test equipment.

QUICK LINKS

CONTACT US

  4F Building A,HeSheng Technology Park.NO.21,NanShe Rd,DongFeng Community,Humen Town,Dongguan

  +0769-88628971

  +0769-88628972

  rtek@right-tek.com

Copyright  2021 R-TEK Laser Co., Ltd. All Rights Reserved Supported By Leadong
FEEDBACK